Retainly
News·Retainly secured Angel round funding→

Your retention team
is now an agent.

The Operating System for Autonomous Customer Growth.

Deploy your first agent→
Swipe to meet the team→

Trusted by ambitious brands worldwide

  • KIKO Milano — Italian cosmetics brand
  • Giordano — global apparel retailer
  • H&M — international fashion brand
  • Levi's — denim and apparel brand
  • Mushq — luxury Pakistani fashion house
  • SHEIN — global online fashion retailer
  • David — brand
  • Natura & Co — global beauty and cosmetics group
Built for ecommerce

Every shopper.
Remembered.

Premium ecommerce product display
Live · 2,340 shoppers engaged in last hour

From abandoned cart
to lifetime customer.

Shopper using ecommerce app
"We love you back" campaign
Personalized for 1,284 lapsed customers
Omnichannel delivery

Agents reach customers wherever they shop.

Email
SMS
Push
In-app

A team of specialists.
A single brain.

Each agent owns a slice of the shopper lifecycle and learns from every interaction.

Orchestration

Every signal, every channel.

Agents observe behavior, predict intent, and act through email, SMS, push, and in-app — in real time.

Winback Agent
Re-engaging 1,284 dormant shoppers
Onboarding Agent
Guiding 312 first-time buyers
Churn Signal
Flagging 47 at-risk customers
Lifecycle
Sending 9,402 messages today
Loyalty
Personalizing rewards for 8,210 members
Insight
Generating weekly retention reports
The team

Meet the agents running your retention team.

live
Customer Data Agent
Alex

Unifies every order, session, and signal into one live customer profile.

CDPRFMLTVChurn risk
live
Marketing Agent
Sarah

Plans what to send, to whom, when — across every channel.

CampaignsLifecycleLoyalty
live
Automations Agent
Max

Builds and tunes multi-step journeys from every customer signal.

TriggersBranchingTiming
live
Content & Templates Agent
Leo

On-brand creative and variants for every touchpoint.

EmailSMSPushWhatsApp
live
Conversations Agent
Iris

Two-way customer chat resolved in real time.

RepliesSupportEscalation
24/7
Execution
Orchestrator

Coordinates data, campaigns, and automations as one full-time team.

Omnichannel

Every channel, orchestrated by one autonomous brain.

Email, SMS, push, WhatsApp, and on-site are natively built in and decisioned together. No ESP middleware, no human picking the channel mix. The agent picks the moment, the channel, and the message for each customer.

Live decision7:14 PM
EM
Emma Morrison
VIP · last order 6d ago
Next best action
Reorder reminder · 15% loyalty perk
Email
skipped · opened 2h ago
SMS
selected · highest intent
Push
queued · backup
WhatsApp
skipped · no opt-in
Web
primed on next visit
Email
Lifecycle, broadcast, transactional
Native
SMS
Time-zone aware, compliance-safe
Native
Push
Mobile + web, segmented
Native
WhatsApp
Two-way, template-approved
Native
Web personalization
On-site banners, product reorders
Native
Results

Metrics that move the business.

Real outcomes from teams running Retainly in production.

+38%
Repeat purchase rate
−71%
Cart abandonment
24/7
Always on
0
Team needed
// agent.run()
→ 312 churn signals
→ 4 campaigns launched
→ retained $48k MRR
How it works

Plug in.
Step back.

01
Connect Shopify

One click. Customer, order, and behavior data sync in minutes with no engineers, no schema work, and no warehouse.

~60 seconds
02
Agents take the wheel

The agent team studies your store, builds the retention plan, and queues campaigns for your approval or runs them on full autonomy.

Plan ready in ~30 min
03
Revenue compounds

Campaigns ship across every channel. Results loop back to the agents. The system gets sharper every week while you stay focused on the storefront.

Week-over-week lift

Stop hiring.
Start retaining.

Deploy your first retention agent in under 10 minutes.

Book a demo